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About Us

At Affinity Technology, we understand that your business runs at its best when your technology does too. Our mission is to remove the stress and complexity of IT, giving you the freedom to stay focused on what truly matters—growing and running your business with confidence.

Privacy Policy

Effective Date: 01/01/2026

Affinity Technology respects your privacy and is committed to protecting the information you share with us through our website.

This Privacy Policy explains how we collect, use, and protect your information.


Information We Collect

We may collect personal information when you:

  • Fill out a form

  • Request services

  • Engage with live chat

  • Contact us directly

  • Make a payment

This information may include:

  • Name

  • Email address

  • Phone number

  • Company name

  • Billing information

  • Service details

  • Any information you choose to provide

We may also automatically collect non-personal data such as:

  • IP address

  • Browser type

  • Device type

  • Pages visited

  • Time spent on site


How We Use Your Information

We use collected information to:

  • Respond to inquiries

  • Provide IT services

  • Process payments

  • Communicate about services

  • Improve website performance

  • Support marketing and advertising efforts

We do not sell your personal information.


CRM & Communication Tools

Affinity Technology uses a CRM platform (GoHighLevel via Growably) to manage communications and customer relationships.

This may include:

  • Storing contact details

  • Tracking inquiries

  • Managing service communications

  • Sending appointment confirmations or service updates

By submitting your information through our website, you consent to being contacted by Affinity Technology via:

  • Email

  • Phone

  • SMS (if provided)

You may opt out at any time.


Live Chat & LeadConnector

We may use live chat tools powered by LeadConnector to provide support and respond to inquiries.

Information shared through chat may be stored for:

  • Customer support

  • Service delivery

  • Communication follow-up


Payments

If you make a payment through our systems, billing information may be collected and processed securely through third-party payment processors.

Affinity Technology does not store full payment card details on our servers.


Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

  • Understand user behavior

  • Improve website functionality

  • Support marketing and advertising efforts

You may disable cookies through your browser settings.


Google Ads

Affinity Technology uses Google Ads for advertising.

Google and its partners may use cookies to serve ads based on prior visits to our website.

This allows:

  • Remarketing

  • Ad optimization

  • Performance tracking

You can manage ad preferences here:
https://adssettings.google.com


Facebook (Meta) Advertising

We may use Meta Pixel or similar tracking tools for advertising purposes.

This allows us to:

  • Deliver relevant ads

  • Measure ad effectiveness

  • Reach website visitors through remarketing

Meta may collect or receive information from our website and use that data to provide measurement services and targeted ads.

You can learn more or adjust settings here:
https://www.facebook.com/settings?tab=ads 


Analytics

We may use tools such as Google Analytics to monitor website performance.

This data is used to:

  • Improve user experience

  • Understand traffic patterns

This information is aggregated and does not personally identify visitors.


Third-Party Service Providers

We may share necessary data with trusted third-party providers for:

  • CRM management

  • Marketing tools

  • Payment processing

  • Website hosting

These providers are obligated to maintain confidentiality.


Data Security

We take reasonable measures to protect your information.

However, no method of online transmission is completely secure.


Your Rights

You may request to:

  • Access your data

  • Correct your data

  • Delete your data

To do so, contact us using the information below.


External Links

Our website may contain links to other websites.

Affinity Technology is not responsible for their privacy practices.


Updates

This Privacy Policy may be updated periodically.
Updates will be reflected with a revised effective date.


Contact Information

Affinity Technology
help@affinityitservices.com 
770-486-2070
8080 Wells Street 2C, Suite 159, Senoia, GA 30276